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Policy

ORDERING
Please contact LELY STORE at 877.494.6433 or
companystore@tig2.com for questions.

PAYMENT OPTIONS
We accept Master Card, Visa, & Discover credit cards. All sales are final and include real-time UPS shipping charges. (See Shipping)

SALES TAX
Any purchases in the state of Iowa will be charged applicable sales tax. If product is delivered outside of Iowa, it will be the responsibility of recipient to pay any applicable use taxes, if necessary.

PRODUCTION TIME
Production time begins 4 hours after receipt of your order.

ADDING TO/CHANGING YOUR ORDER
If in review of the Shopping Cart you may continue Shopping and add to your order. If you have clicked Submit Order and received Thank you for your order, you would then need to submit another order
.

LOGO DESIGN ON APPAREL
Logo decoration detail for each item can be found on the item image. Pay close attention to the detail as it will show the logo, its placement and color as it appears on the item.

SHIPPING
Items ordered on the Company Store are shipped real-time UPS Ground Rates based on items weight and size. Expedited freight services are available for an extra charge. (We are in no way responsible for delays of your order resulting from negligence of the carrier, strikes, weather conditions, power failures, or acts of God. Once your order leaves our facility, the carrier is responsible for timely deliveries).

DAMAGED OR FLAWED GOODS
Please inspect all packages when they arrive. If any of the items arrive damaged, save all packaging and damaged goods for inspection. Immediately call 877.494.6433 to report any damage. All damage claims must be made within 5 business days from receipt of goods.

RIGHT TO PROMOTION
Unless otherwise stated in writing at the time of your order placed, we reserve the right to use any item produced by us for display promotion.